# Server issues

🦄 Chevereto V4 users

Check the updated documentation at ⛑️ Troubleshoot (opens new window).

Not all web servers follow basic standards and in some cases even having a server that meets the server requirements you could find issues that won't allow Chevereto to work.

# Webserver

  • Apache mod_rewrite disabled or Allow Override All missing in virtual hosts
  • Missing writing permissions in Chevereto paths
  • Bad or invalid setup (timezone, multi-views, timeout, etc.)
  • Wrong NGINX server block / PHP-FPM issues
  • mod_security or any other artifact blocking requests from/to


PHP runs over your web-server in different favours and with different libraries and settings that can cause issues:

  • Outdated PHP version
  • Misconfiguration in PHP libraries
  • Bad php.ini directives
  • Low execution time
  • Bad sessions setup
  • Open basedir restrictions

# MySQL Database

  • Wrong credentials (user/password)
  • Invalid or missing privileges (read/write in the database)
  • Outdated MySQL version
  • Bad configured MySQL socket
  • Usage of MyISAM storage engine (ALTER table to InnoDB storage)